How often does the ombudsman find against Somerset council?
In 2025-26 the ombudsman decided 215 complaints and enquiries about Somerset council, investigated 59 and upheld 56. That's an uphold rate of 95%, against 85% for similar councils. Per 100,000 residents that's 9.5 upheld, against 5.6 for similar councils. It had already put things right in 5% of upheld cases, against 13% for similar councils. Told to put things right, it did in 98% of 55 cases, 34 on time.