Where our numbers come from
Every figure on the site comes from public data that councils, police forces and government bodies publish anyway. We just put it somewhere you'd look.
- Our anti-social behaviour figures come from police.uk.
- Our criminal damage and arson figures come from police.uk.
- Our other crime figures come from police.uk.
- Greater Manchester Police don't send theirs to police.uk, so Greater Manchester's come from the Home Office.
- Scotland's crime and anti-social behaviour come from Police Scotland.
- Serious road crashes come from the Department for Transport's road safety data, on data.gov.uk.
- Sewage spills come from the water companies' own storm overflow monitoring, as published in the event duration monitoring returns.
- Scotland's sewage spills come from Scottish Water's overflow monitoring.
- Air quality comes from Defra's modelled pollution maps, on UK-AIR.
- Food hygiene ratings come from the Food Standards Agency.
- Takeaway hygiene ratings come from the Food Standards Agency too.
- In Scotland, food hygiene results come from Food Standards Scotland's inspection scheme.
- Public toilets come from the Toilet Map.
- Library closures come from Arts Council England and the government's 2016 list of libraries.
- The shops (pubs, bookies, vape shops, Greggs and the rest) come from OpenStreetMap.
- Rain and sunshine come from the Met Office.
- Broadband speeds come from Ofcom's Connected Nations figures.
- Parks and play spaces come from OS Open Greenspace.
- Deliberate fires come from the Home Office's fire incident figures and StatsWales for Wales.
- Scotland's deliberate fires come from the Scottish Fire and Rescue Service.
- Bank branch and cash machine closures, and banking hubs, come from LINK, the cash machine network.
- Bathing water ratings come from the Environment Agency and Natural Resources Wales.
- Scotland's bathing water ratings come from SEPA.
- Swimming pools in England come from Sport England's Active Places.
- Serious pollution incidents in England come from the Environment Agency.
- Buildings and places at risk come from Historic England's Heritage at Risk register.
- Evening and Sunday buses come from the timetables bus companies publish on the Bus Open Data Service.
- Reported problems (potholes, fly-tipping, dog fouling and the rest) are what people sent to FixMyStreet.
- Fly-tipping comes from Defra and StatsWales.
- Recycling rates come from Defra and StatsWales.
- Empty homes come from the housing ministry and StatsWales.
- Council tax comes from the housing ministry and StatsWales.
- Road condition in England comes from the Department for Transport's road condition statistics.
- Complaints against English councils come from the Local Government and Social Care Ombudsman.
- Scotland's recycling, road condition and street cleanliness come from the Local Government Benchmarking Framework.
- Scotland's council tax comes from the Scottish Government.
- Scotland's empty homes come from National Records of Scotland.
- Complaints against Scottish councils come from the Scottish Public Services Ombudsman.
- Towns, their edges and how many people live in them come from the Office for National Statistics and Ordnance Survey.
- Scotland's towns and their people come from National Records of Scotland.
- Postcodes and place names in the search come from Ordnance Survey.
- The map is drawn from OpenStreetMap.
We last pulled the figures in October 2026. How the score works says what goes into the Crap Score.