Crap Towns / Mid Devon / Ombudsman complaints

How often does the ombudsman find against Mid Devon council?

In 2025-26 the ombudsman decided 9 complaints and enquiries about Mid Devon council, investigated 2 and upheld 2. That's an uphold rate of 100%, against 74% for similar councils. Per 100,000 residents that's 2.4 upheld, against 1.0 for similar councils. It had already put things right in 0% of upheld cases, against 15% for similar councils. Told to put things right, it did in 100% of 2 cases, 1 on time. Devon County Council, which runs social care, schools and the roads, had 46 upheld of 57 investigated (an uphold rate of 81%).

What the ombudsman decided, 2025-26
OutcomeComplaints and enquiries
Upheld2
Not upheld0
Closed after first enquiries6
Sent back to the council to sort out first1
Advice given0
Invalid or incomplete0
All decided9
What people complained about, 2025-26
ServiceComplaints and enquiries received
Planning6
Benefits and tax2
Bins, environment and public protection2
Housing2
Corporate and other services1
Adult social care0
Education and children's services0
Highways and transport0
Other0
Nearby councils
CouncilUpheld per 100,000 residents, 2025-26
Somerset9.5
East Devon2.5
Mid Devon2.4
North Devon2.0
Exeter0.7
Teignbridge0.0
West Devon0.0