Crap Towns / West Devon / Ombudsman complaints

How often does the ombudsman find against West Devon council?

In 2025-26 the ombudsman decided 3 complaints and enquiries about West Devon council and investigated none. Per 100,000 residents that's 0.0 upheld, against 1.0 for similar councils. Devon County Council, which runs social care, schools and the roads, had 46 upheld of 57 investigated (an uphold rate of 81%).

**What the ombudsman decided, 2025-26**
Outcome	Complaints and enquiries
Upheld	0
Not upheld	0
Closed after first enquiries	2
Sent back to the council to sort out first	1
Advice given	0
Invalid or incomplete	0
All decided	3

**What people complained about, 2025-26**
Service	Complaints and enquiries received
Planning	2
Benefits and tax	1
Corporate and other services	1
Adult social care	0
Bins, environment and public protection	0
Education and children's services	0
Highways and transport	0
Housing	0
Other	0

**Nearby councils**
Council	Upheld per 100,000 residents, 2025-26
Cornwall	8.4
Plymouth	4.8
Mid Devon	2.4
North Devon	2.0
Torridge	1.4
South Hams	1.1
Exeter	0.7
Teignbridge	0.0
West Devon	0.0