How often does the ombudsman find against Northumberland council?
In 2025-26 the ombudsman decided 108 complaints and enquiries about Northumberland council, investigated 14 and upheld 11. That's an uphold rate of 79%, against 85% for similar councils. Per 100,000 residents that's 3.3 upheld, against 5.6 for similar councils. It had already put things right in 27% of upheld cases, against 13% for similar councils. Told to put things right, it did in 100% of 9 cases, 7 on time.