Crap Towns / Stratford-on-Avon / Ombudsman complaints

How often does the ombudsman find against Stratford-on-Avon council?

In 2025-26 the ombudsman decided 11 complaints and enquiries about Stratford-on-Avon council and investigated none. Per 100,000 residents that's 0.0 upheld, against 1.0 for similar councils. Warwickshire County Council, which runs social care, schools and the roads, had 14 upheld of 16 investigated (an uphold rate of 88%).

What the ombudsman decided, 2025-26
OutcomeComplaints and enquiries
Upheld0
Not upheld0
Closed after first enquiries8
Sent back to the council to sort out first2
Advice given0
Invalid or incomplete1
All decided11
What people complained about, 2025-26
ServiceComplaints and enquiries received
Planning6
Bins, environment and public protection4
Housing4
Benefits and tax2
Other1
Adult social care0
Corporate and other services0
Education and children's services0
Highways and transport0
Nearby councils
CouncilUpheld per 100,000 residents, 2025-26
West Northamptonshire10.2
Solihull5.0
Coventry4.9
Rugby1.6
Wychavon1.4
Cotswold1.1
West Oxfordshire0.8
Warwick0.6
Bromsgrove0.0
Redditch0.0
Stratford-on-Avon0.0