Crap Towns / Wychavon / Ombudsman complaints

How often does the ombudsman find against Wychavon council?

In 2025-26 the ombudsman decided 9 complaints and enquiries about Wychavon council, investigated 2 and upheld 2. That's an uphold rate of 100%, against 74% for similar councils. Per 100,000 residents that's 1.4 upheld, against 1.0 for similar councils. It had already put things right in 50% of upheld cases, against 15% for similar councils. Told to put things right, it did in 100% of 1 case, 1 on time. Worcestershire County Council, which runs social care, schools and the roads, had 19 upheld of 22 investigated (an uphold rate of 86%).

What the ombudsman decided, 2025-26
OutcomeComplaints and enquiries
Upheld2
Not upheld0
Closed after first enquiries7
Sent back to the council to sort out first0
Advice given0
Invalid or incomplete0
All decided9
What people complained about, 2025-26
ServiceComplaints and enquiries received
Housing6
Planning4
Benefits and tax2
Bins, environment and public protection2
Corporate and other services2
Adult social care0
Education and children's services0
Highways and transport0
Other0
Nearby councils
CouncilUpheld per 100,000 residents, 2025-26
Wychavon1.4
Malvern Hills1.2
Cotswold1.1
Tewkesbury1.0
Bromsgrove0.0
Redditch0.0
Stratford-on-Avon0.0
Worcester0.0
Wyre Forest0.0