Crap Towns / Bromsgrove / Ombudsman complaints

How often does the ombudsman find against Bromsgrove council?

In 2025-26 the ombudsman decided 7 complaints and enquiries about Bromsgrove council and investigated none. Per 100,000 residents that's 0.0 upheld, against 1.0 for similar councils. Worcestershire County Council, which runs social care, schools and the roads, had 19 upheld of 22 investigated (an uphold rate of 86%).

What the ombudsman decided, 2025-26
OutcomeComplaints and enquiries
Upheld0
Not upheld0
Closed after first enquiries3
Sent back to the council to sort out first3
Advice given0
Invalid or incomplete1
All decided7
What people complained about, 2025-26
ServiceComplaints and enquiries received
Planning8
Benefits and tax2
Highways and transport2
Corporate and other services1
Adult social care0
Bins, environment and public protection0
Education and children's services0
Housing0
Other0
Nearby councils
CouncilUpheld per 100,000 residents, 2025-26
Birmingham9.5
Solihull5.0
Sandwell4.2
Dudley3.9
Wychavon1.4
Bromsgrove0.0
Redditch0.0
Stratford-on-Avon0.0
Wyre Forest0.0