How often does the ombudsman find against Birmingham council?
In 2025-26 the ombudsman decided 655 complaints and enquiries about Birmingham council, investigated 128 and upheld 113. That's an uphold rate of 88%, against 83% for similar councils. Per 100,000 residents that's 9.5 upheld, against 4.6 for similar councils. It had already put things right in 8% of upheld cases, against 16% for similar councils. Told to put things right, it did in 100% of 107 cases, 82 on time.