How often does the ombudsman find against Sandwell council?
In 2025-26 the ombudsman decided 152 complaints and enquiries about Sandwell council, investigated 20 and upheld 15. That's an uphold rate of 75%, against 83% for similar councils. Per 100,000 residents that's 4.2 upheld, against 4.6 for similar councils. It had already put things right in 13% of upheld cases, against 16% for similar councils. Told to put things right, it did in 100% of 12 cases, 7 on time.