How often does the ombudsman find against Dudley council?
In 2025-26 the ombudsman decided 126 complaints and enquiries about Dudley council, investigated 19 and upheld 13. That's an uphold rate of 68%, against 83% for similar councils. Per 100,000 residents that's 3.9 upheld, against 4.6 for similar councils. It had already put things right in 8% of upheld cases, against 16% for similar councils. Told to put things right, it did in 100% of 11 cases, 9 on time.