Crap Towns / South Staffordshire / Ombudsman complaints

How often does the ombudsman find against South Staffordshire council?

In 2025-26 the ombudsman decided 9 complaints and enquiries about South Staffordshire council and investigated none. Per 100,000 residents that's 0.0 upheld, against 1.0 for similar councils. Staffordshire County Council, which runs social care, schools and the roads, had 65 upheld of 73 investigated (an uphold rate of 89%).

**What the ombudsman decided, 2025-26**
Outcome	Complaints and enquiries
Upheld	0
Not upheld	0
Closed after first enquiries	8
Sent back to the council to sort out first	0
Advice given	0
Invalid or incomplete	1
All decided	9

**What people complained about, 2025-26**
Service	Complaints and enquiries received
Planning	5
Benefits and tax	2
Bins, environment and public protection	1
Corporate and other services	1
Highways and transport	1
Adult social care	0
Education and children's services	0
Housing	0
Other	0

**Nearby councils**
Council	Upheld per 100,000 residents, 2025-26
Sandwell	4.2
Dudley	3.9
Walsall	3.7
Wolverhampton	3.2
Shropshire	2.7
Cannock Chase	1.9
Lichfield	0.9
South Staffordshire	0.0
Stafford	0.0