How often does the ombudsman find against Cannock Chase council?
In 2025-26 the ombudsman decided 13 complaints and enquiries about Cannock Chase council, investigated 4 and upheld 2. That's an uphold rate of 50%, against 74% for similar councils. Per 100,000 residents that's 1.9 upheld, against 1.0 for similar councils. It had already put things right in 0% of upheld cases, against 15% for similar councils. Told to put things right, it did in 100% of 2 cases, 1 on time. Staffordshire County Council, which runs social care, schools and the roads, had 65 upheld of 73 investigated (an uphold rate of 89%).