Crap Towns / Stafford / Ombudsman complaints

How often does the ombudsman find against Stafford council?

In 2025-26 the ombudsman decided 9 complaints and enquiries about Stafford council and investigated none. Per 100,000 residents that's 0.0 upheld, against 1.0 for similar councils. Staffordshire County Council, which runs social care, schools and the roads, had 65 upheld of 73 investigated (an uphold rate of 89%).

What the ombudsman decided, 2025-26
OutcomeComplaints and enquiries
Upheld0
Not upheld0
Closed after first enquiries5
Sent back to the council to sort out first4
Advice given0
Invalid or incomplete0
All decided9
What people complained about, 2025-26
ServiceComplaints and enquiries received
Planning11
Bins, environment and public protection4
Benefits and tax2
Corporate and other services1
Adult social care0
Education and children's services0
Highways and transport0
Housing0
Other0
Nearby councils
CouncilUpheld per 100,000 residents, 2025-26
Stoke-on-Trent4.1
Telford and Wrekin2.0
Cannock Chase1.9
Lichfield0.9
Newcastle-under-Lyme0.8
East Staffordshire0.0
South Staffordshire0.0
Stafford0.0
Staffordshire Moorlands0.0