How often does the ombudsman find against Walsall council?
In 2025-26 the ombudsman decided 82 complaints and enquiries about Walsall council, investigated 14 and upheld 11. That's an uphold rate of 79%, against 83% for similar councils. Per 100,000 residents that's 3.7 upheld, against 4.6 for similar councils. It had already put things right in 9% of upheld cases, against 16% for similar councils. Told to put things right, it did in 100% of 8 cases, 4 on time.