How often does the ombudsman find against Shropshire council?
In 2025-26 the ombudsman decided 83 complaints and enquiries about Shropshire council, investigated 15 and upheld 9. That's an uphold rate of 60%, against 85% for similar councils. Per 100,000 residents that's 2.7 upheld, against 5.6 for similar councils. It had already put things right in 22% of upheld cases, against 13% for similar councils. Told to put things right, it did in 100% of 7 cases, 5 on time.