How often does the ombudsman find against Herefordshire council?
In 2025-26 the ombudsman decided 52 complaints and enquiries about Herefordshire council, investigated 12 and upheld 10. That's an uphold rate of 83%, against 85% for similar councils. Per 100,000 residents that's 5.2 upheld, against 5.6 for similar councils. It had already put things right in 10% of upheld cases, against 13% for similar councils. Told to put things right, it did in 100% of 10 cases, 10 on time.