Crap Towns / North Warwickshire / Ombudsman complaints

How often does the ombudsman find against North Warwickshire council?

In 2025-26 the ombudsman decided 6 complaints and enquiries about North Warwickshire council, investigated 2 and upheld 0. That's an uphold rate of 0%, against 74% for similar councils. Per 100,000 residents that's 0.0 upheld, against 1.0 for similar councils. Warwickshire County Council, which runs social care, schools and the roads, had 14 upheld of 16 investigated (an uphold rate of 88%).

**What the ombudsman decided, 2025-26**
Outcome	Complaints and enquiries
Upheld	0
Not upheld	2
Closed after first enquiries	2
Sent back to the council to sort out first	1
Advice given	1
Invalid or incomplete	0
All decided	6

**What people complained about, 2025-26**
Service	Complaints and enquiries received
Planning	3
Corporate and other services	2
Housing	2
Benefits and tax	1
Adult social care	0
Bins, environment and public protection	0
Education and children's services	0
Highways and transport	0
Other	0

**Nearby councils**
Council	Upheld per 100,000 residents, 2025-26
Birmingham	9.5
Solihull	5.0
Walsall	3.7
North West Leicestershire	1.8
Nuneaton and Bedworth	1.4
Tamworth	1.2
Lichfield	0.9
Hinckley and Bosworth	0.0
North Warwickshire	0.0
South Derbyshire	0.0