Crap Towns / Nuneaton and Bedworth / Ombudsman complaints

How often does the ombudsman find against Nuneaton and Bedworth council?

In 2025-26 the ombudsman decided 26 complaints and enquiries about Nuneaton and Bedworth council, investigated 2 and upheld 2. That's an uphold rate of 100%, against 74% for similar councils. Per 100,000 residents that's 1.4 upheld, against 1.0 for similar councils. It had already put things right in 0% of upheld cases, against 15% for similar councils. Told to put things right, it did in 100% of 1 case, 1 on time. Warwickshire County Council, which runs social care, schools and the roads, had 14 upheld of 16 investigated (an uphold rate of 88%).

**What the ombudsman decided, 2025-26**
Outcome	Complaints and enquiries
Upheld	2
Not upheld	0
Closed after first enquiries	13
Sent back to the council to sort out first	7
Advice given	2
Invalid or incomplete	2
All decided	26

**What people complained about, 2025-26**
Service	Complaints and enquiries received
Bins, environment and public protection	10
Housing	8
Benefits and tax	6
Corporate and other services	2
Highways and transport	2
Other	2
Planning	2
Adult social care	0
Education and children's services	0

**Nearby councils**
Council	Upheld per 100,000 residents, 2025-26
Solihull	5.0
Coventry	4.9
Rugby	1.6
Nuneaton and Bedworth	1.4
Harborough	1.0
Warwick	0.6
Hinckley and Bosworth	0.0
North Warwickshire	0.0