Crap Towns / Warwick / Ombudsman complaints

How often does the ombudsman find against Warwick council?

In 2025-26 the ombudsman decided 17 complaints and enquiries about Warwick council, investigated 1 and upheld 1. That's an uphold rate of 100%, against 74% for similar councils. Per 100,000 residents that's 0.6 upheld, against 1.0 for similar councils. It had already put things right in 0% of upheld cases, against 15% for similar councils. Told to put things right, it did in 100% of 2 cases, 1 on time. Warwickshire County Council, which runs social care, schools and the roads, had 14 upheld of 16 investigated (an uphold rate of 88%).

What the ombudsman decided, 2025-26
OutcomeComplaints and enquiries
Upheld1
Not upheld0
Closed after first enquiries6
Sent back to the council to sort out first7
Advice given1
Invalid or incomplete2
All decided17
What people complained about, 2025-26
ServiceComplaints and enquiries received
Housing9
Bins, environment and public protection6
Planning6
Corporate and other services3
Highways and transport2
Benefits and tax1
Adult social care0
Education and children's services0
Other0
Nearby councils
CouncilUpheld per 100,000 residents, 2025-26
Solihull5.0
Coventry4.9
Rugby1.6
Nuneaton and Bedworth1.4
Warwick0.6
Stratford-on-Avon0.0