How often does the ombudsman find against Coventry council?
In 2025-26 the ombudsman decided 117 complaints and enquiries about Coventry council, investigated 22 and upheld 18. That's an uphold rate of 82%, against 83% for similar councils. Per 100,000 residents that's 4.9 upheld, against 4.6 for similar councils. It had already put things right in 22% of upheld cases, against 16% for similar councils. Told to put things right, it did in 100% of 13 cases, 12 on time.