How often does the ombudsman find against Rugby council?
In 2025-26 the ombudsman decided 12 complaints and enquiries about Rugby council, investigated 3 and upheld 2. That's an uphold rate of 67%, against 74% for similar councils. Per 100,000 residents that's 1.6 upheld, against 1.0 for similar councils. It had already put things right in 50% of upheld cases, against 15% for similar councils. Told to put things right, it did in 100% of 1 case, 1 on time. Warwickshire County Council, which runs social care, schools and the roads, had 14 upheld of 16 investigated (an uphold rate of 88%).