Crap Towns / Hinckley and Bosworth / Ombudsman complaints

How often does the ombudsman find against Hinckley and Bosworth council?

In 2025-26 the ombudsman decided 14 complaints and enquiries about Hinckley and Bosworth council and investigated none. Per 100,000 residents that's 0.0 upheld, against 1.0 for similar councils. Leicestershire County Council, which runs social care, schools and the roads, had 25 upheld of 27 investigated (an uphold rate of 93%).

**What the ombudsman decided, 2025-26**
Outcome	Complaints and enquiries
Upheld	0
Not upheld	0
Closed after first enquiries	9
Sent back to the council to sort out first	2
Advice given	1
Invalid or incomplete	2
All decided	14

**What people complained about, 2025-26**
Service	Complaints and enquiries received
Housing	8
Planning	5
Benefits and tax	3
Bins, environment and public protection	3
Corporate and other services	1
Adult social care	0
Education and children's services	0
Highways and transport	0
Other	0

**Nearby councils**
Council	Upheld per 100,000 residents, 2025-26
Leicester	3.9
Nuneaton and Bedworth	1.4
Harborough	1.0
Blaby	0.0
Charnwood	0.0
Hinckley and Bosworth	0.0
North Warwickshire	0.0