How often does the ombudsman find against Leicester council?
In 2025-26 the ombudsman decided 143 complaints and enquiries about Leicester council, investigated 21 and upheld 15. That's an uphold rate of 71%, against 85% for similar councils. Per 100,000 residents that's 3.9 upheld, against 5.6 for similar councils. It had already put things right in 0% of upheld cases, against 13% for similar councils. Told to put things right, it did in 100% of 15 cases, 10 on time.