Crap Towns / Oadby and Wigston / Ombudsman complaints

How often does the ombudsman find against Oadby and Wigston council?

In 2025-26 the ombudsman decided 6 complaints and enquiries about Oadby and Wigston council, investigated 1 and upheld 1. That's an uphold rate of 100%, against 74% for similar councils. Per 100,000 residents that's 1.6 upheld, against 1.0 for similar councils. It had already put things right in 0% of upheld cases, against 15% for similar councils. Told to put things right, it did in 100% of 1 case, 1 on time. Leicestershire County Council, which runs social care, schools and the roads, had 25 upheld of 27 investigated (an uphold rate of 93%).

**What the ombudsman decided, 2025-26**
Outcome	Complaints and enquiries
Upheld	1
Not upheld	0
Closed after first enquiries	2
Sent back to the council to sort out first	2
Advice given	0
Invalid or incomplete	1
All decided	6

**What people complained about, 2025-26**
Service	Complaints and enquiries received
Housing	2
Bins, environment and public protection	1
Corporate and other services	1
Adult social care	0
Benefits and tax	0
Education and children's services	0
Highways and transport	0
Other	0
Planning	0

**Nearby councils**
Council	Upheld per 100,000 residents, 2025-26
Leicester	3.9
Oadby and Wigston	1.6
Harborough	1.0
Blaby	0.0
Charnwood	0.0