Crap Towns / South Derbyshire / Ombudsman complaints

How often does the ombudsman find against South Derbyshire council?

In 2025-26 the ombudsman decided 12 complaints and enquiries about South Derbyshire council and investigated none. Per 100,000 residents that's 0.0 upheld, against 1.0 for similar councils. Told to put things right, it did in 100% of 1 case, 1 on time. Derbyshire County Council, which runs social care, schools and the roads, had 52 upheld of 55 investigated (an uphold rate of 95%).

**What the ombudsman decided, 2025-26**
Outcome	Complaints and enquiries
Upheld	0
Not upheld	0
Closed after first enquiries	5
Sent back to the council to sort out first	3
Advice given	4
Invalid or incomplete	0
All decided	12

**What people complained about, 2025-26**
Service	Complaints and enquiries received
Planning	7
Housing	4
Benefits and tax	2
Corporate and other services	2
Bins, environment and public protection	1
Adult social care	0
Education and children's services	0
Highways and transport	0
Other	0

**Nearby councils**
Council	Upheld per 100,000 residents, 2025-26
Derby	5.8
North West Leicestershire	1.8
Derbyshire Dales	1.4
Tamworth	1.2
East Staffordshire	0.0
Erewash	0.0
South Derbyshire	0.0