Crap Towns / Erewash / Ombudsman complaints

How often does the ombudsman find against Erewash council?

In 2025-26 the ombudsman decided 11 complaints and enquiries about Erewash council, investigated 1 and upheld 0. That's an uphold rate of 0%, against 74% for similar councils. Per 100,000 residents that's 0.0 upheld, against 1.0 for similar councils. Derbyshire County Council, which runs social care, schools and the roads, had 52 upheld of 55 investigated (an uphold rate of 95%).

What the ombudsman decided, 2025-26
OutcomeComplaints and enquiries
Upheld0
Not upheld1
Closed after first enquiries8
Sent back to the council to sort out first2
Advice given0
Invalid or incomplete0
All decided11
What people complained about, 2025-26
ServiceComplaints and enquiries received
Bins, environment and public protection4
Planning4
Benefits and tax3
Housing2
Corporate and other services1
Adult social care0
Education and children's services0
Highways and transport0
Other0
Nearby councils
CouncilUpheld per 100,000 residents, 2025-26
Derby5.8
Nottingham2.4
North West Leicestershire1.8
Amber Valley0.0
Broxtowe0.0
Erewash0.0
Rushcliffe0.0