Crap Towns / Amber Valley / Ombudsman complaints

How often does the ombudsman find against Amber Valley council?

In 2025-26 the ombudsman decided 9 complaints and enquiries about Amber Valley council and investigated none. Per 100,000 residents that's 0.0 upheld, against 1.0 for similar councils. Derbyshire County Council, which runs social care, schools and the roads, had 52 upheld of 55 investigated (an uphold rate of 95%).

**What the ombudsman decided, 2025-26**
Outcome	Complaints and enquiries
Upheld	0
Not upheld	0
Closed after first enquiries	8
Sent back to the council to sort out first	1
Advice given	0
Invalid or incomplete	0
All decided	9

**What people complained about, 2025-26**
Service	Complaints and enquiries received
Corporate and other services	3
Housing	2
Planning	2
Benefits and tax	1
Bins, environment and public protection	1
Highways and transport	1
Adult social care	0
Education and children's services	0
Other	0

**Nearby councils**
Council	Upheld per 100,000 residents, 2025-26
Derby	5.8
Bolsover	1.2
Amber Valley	0.0
Ashfield	0.0
Broxtowe	0.0
Erewash	0.0
North East Derbyshire	0.0