Crap Towns / Bolsover / Ombudsman complaints

How often does the ombudsman find against Bolsover council?

In 2025-26 the ombudsman decided 5 complaints and enquiries about Bolsover council, investigated 1 and upheld 1. That's an uphold rate of 100%, against 74% for similar councils. Per 100,000 residents that's 1.2 upheld, against 1.0 for similar councils. It had already put things right in 0% of upheld cases, against 15% for similar councils. Told to put things right, it did in 100% of 1 case, 1 on time. Derbyshire County Council, which runs social care, schools and the roads, had 52 upheld of 55 investigated (an uphold rate of 95%).

What the ombudsman decided, 2025-26
OutcomeComplaints and enquiries
Upheld1
Not upheld0
Closed after first enquiries1
Sent back to the council to sort out first3
Advice given0
Invalid or incomplete0
All decided5
What people complained about, 2025-26
ServiceComplaints and enquiries received
Housing3
Bins, environment and public protection2
Corporate and other services2
Benefits and tax1
Planning1
Adult social care0
Education and children's services0
Highways and transport0
Other0
Nearby councils
CouncilUpheld per 100,000 residents, 2025-26
Bolsover1.2
Bassetlaw0.8
Rotherham0.7
Amber Valley0.0
Ashfield0.0
Chesterfield0.0
Mansfield0.0
North East Derbyshire0.0