Crap Towns / North East Derbyshire / Ombudsman complaints

How often does the ombudsman find against North East Derbyshire council?

In 2025-26 the ombudsman decided 8 complaints and enquiries about North East Derbyshire council, investigated 1 and upheld 0. That's an uphold rate of 0%, against 74% for similar councils. Per 100,000 residents that's 0.0 upheld, against 1.0 for similar councils. Derbyshire County Council, which runs social care, schools and the roads, had 52 upheld of 55 investigated (an uphold rate of 95%).

**What the ombudsman decided, 2025-26**
Outcome	Complaints and enquiries
Upheld	0
Not upheld	1
Closed after first enquiries	5
Sent back to the council to sort out first	2
Advice given	0
Invalid or incomplete	0
All decided	8

**What people complained about, 2025-26**
Service	Complaints and enquiries received
Planning	3
Benefits and tax	2
Bins, environment and public protection	2
Housing	2
Adult social care	0
Corporate and other services	0
Education and children's services	0
Highways and transport	0
Other	0

**Nearby councils**
Council	Upheld per 100,000 residents, 2025-26
Sheffield	4.3
Derbyshire Dales	1.4
Bolsover	1.2
Rotherham	0.7
Amber Valley	0.0
Ashfield	0.0
Chesterfield	0.0
North East Derbyshire	0.0