Crap Towns / Chesterfield / Ombudsman complaints

How often does the ombudsman find against Chesterfield council?

In 2025-26 the ombudsman decided 9 complaints and enquiries about Chesterfield council and investigated none. Per 100,000 residents that's 0.0 upheld, against 1.0 for similar councils. Derbyshire County Council, which runs social care, schools and the roads, had 52 upheld of 55 investigated (an uphold rate of 95%).

What the ombudsman decided, 2025-26
OutcomeComplaints and enquiries
Upheld0
Not upheld0
Closed after first enquiries6
Sent back to the council to sort out first3
Advice given0
Invalid or incomplete0
All decided9
What people complained about, 2025-26
ServiceComplaints and enquiries received
Housing6
Planning4
Benefits and tax2
Corporate and other services2
Adult social care0
Bins, environment and public protection0
Education and children's services0
Highways and transport0
Other0
Nearby councils
CouncilUpheld per 100,000 residents, 2025-26
Bolsover1.2
Chesterfield0.0
North East Derbyshire0.0