Crap Towns / Ashfield / Ombudsman complaints

How often does the ombudsman find against Ashfield council?

In 2025-26 the ombudsman decided 15 complaints and enquiries about Ashfield council and investigated none. Per 100,000 residents that's 0.0 upheld, against 1.0 for similar councils. Nottinghamshire County Council, which runs social care, schools and the roads, had 13 upheld of 18 investigated (an uphold rate of 72%).

What the ombudsman decided, 2025-26
OutcomeComplaints and enquiries
Upheld0
Not upheld0
Closed after first enquiries8
Sent back to the council to sort out first3
Advice given2
Invalid or incomplete2
All decided15
What people complained about, 2025-26
ServiceComplaints and enquiries received
Bins, environment and public protection9
Benefits and tax6
Corporate and other services4
Housing3
Other1
Planning1
Adult social care0
Education and children's services0
Highways and transport0
Nearby councils
CouncilUpheld per 100,000 residents, 2025-26
Nottingham2.4
Bolsover1.2
Amber Valley0.0
Ashfield0.0
Broxtowe0.0
Gedling0.0
Mansfield0.0
North East Derbyshire0.0