Crap Towns / Gedling / Ombudsman complaints

How often does the ombudsman find against Gedling council?

In 2025-26 the ombudsman decided 13 complaints and enquiries about Gedling council and investigated none. Per 100,000 residents that's 0.0 upheld, against 1.0 for similar councils. Nottinghamshire County Council, which runs social care, schools and the roads, had 13 upheld of 18 investigated (an uphold rate of 72%).

What the ombudsman decided, 2025-26
OutcomeComplaints and enquiries
Upheld0
Not upheld0
Closed after first enquiries10
Sent back to the council to sort out first3
Advice given0
Invalid or incomplete0
All decided13
What people complained about, 2025-26
ServiceComplaints and enquiries received
Bins, environment and public protection7
Benefits and tax4
Corporate and other services2
Housing1
Other1
Planning1
Adult social care0
Education and children's services0
Highways and transport0
Nearby councils
CouncilUpheld per 100,000 residents, 2025-26
Nottingham2.4
Newark and Sherwood0.8
Ashfield0.0
Broxtowe0.0
Gedling0.0
Mansfield0.0
Rushcliffe0.0