Crap Towns / Mansfield / Ombudsman complaints

How often does the ombudsman find against Mansfield council?

In 2025-26 the ombudsman decided 9 complaints and enquiries about Mansfield council and investigated none. Per 100,000 residents that's 0.0 upheld, against 1.0 for similar councils. Nottinghamshire County Council, which runs social care, schools and the roads, had 13 upheld of 18 investigated (an uphold rate of 72%).

What the ombudsman decided, 2025-26
OutcomeComplaints and enquiries
Upheld0
Not upheld0
Closed after first enquiries6
Sent back to the council to sort out first2
Advice given1
Invalid or incomplete0
All decided9
What people complained about, 2025-26
ServiceComplaints and enquiries received
Housing6
Bins, environment and public protection5
Planning4
Benefits and tax1
Corporate and other services1
Highways and transport1
Adult social care0
Education and children's services0
Other0
Nearby councils
CouncilUpheld per 100,000 residents, 2025-26
Bolsover1.2
Newark and Sherwood0.8
Ashfield0.0
Gedling0.0
Mansfield0.0