Crap Towns / Bassetlaw / Ombudsman complaints

How often does the ombudsman find against Bassetlaw council?

In 2025-26 the ombudsman decided 14 complaints and enquiries about Bassetlaw council, investigated 1 and upheld 1. That's an uphold rate of 100%, against 74% for similar councils. Per 100,000 residents that's 0.8 upheld, against 1.0 for similar councils. It had already put things right in 0% of upheld cases, against 15% for similar councils. Told to put things right, it did in 100% of 1 case, 1 on time. Nottinghamshire County Council, which runs social care, schools and the roads, had 13 upheld of 18 investigated (an uphold rate of 72%).

What the ombudsman decided, 2025-26
OutcomeComplaints and enquiries
Upheld1
Not upheld0
Closed after first enquiries8
Sent back to the council to sort out first5
Advice given0
Invalid or incomplete0
All decided14
What people complained about, 2025-26
ServiceComplaints and enquiries received
Planning8
Bins, environment and public protection5
Benefits and tax3
Housing2
Corporate and other services1
Adult social care0
Education and children's services0
Highways and transport0
Other0
Nearby councils
CouncilUpheld per 100,000 residents, 2025-26
Doncaster1.9
Bolsover1.2
West Lindsey1.0
Bassetlaw0.8
Newark and Sherwood0.8
Rotherham0.7
Mansfield0.0
North East Derbyshire0.0