Crap Towns / Redditch / Ombudsman complaints

How often does the ombudsman find against Redditch council?

In 2025-26 the ombudsman decided 11 complaints and enquiries about Redditch council and investigated none. Per 100,000 residents that's 0.0 upheld, against 1.0 for similar councils. Worcestershire County Council, which runs social care, schools and the roads, had 19 upheld of 22 investigated (an uphold rate of 86%).

What the ombudsman decided, 2025-26
OutcomeComplaints and enquiries
Upheld0
Not upheld0
Closed after first enquiries2
Sent back to the council to sort out first7
Advice given1
Invalid or incomplete1
All decided11
What people complained about, 2025-26
ServiceComplaints and enquiries received
Housing10
Bins, environment and public protection2
Corporate and other services2
Benefits and tax1
Highways and transport1
Adult social care0
Education and children's services0
Other0
Planning0
Nearby councils
CouncilUpheld per 100,000 residents, 2025-26
Solihull5.0
Wychavon1.4
Bromsgrove0.0
Redditch0.0
Stratford-on-Avon0.0