Crap Towns / Stockport / Ombudsman complaints

How often does the ombudsman find against Stockport council?

In 2025-26 the ombudsman decided 84 complaints and enquiries about Stockport council, investigated 17 and upheld 14. That's an uphold rate of 82%, against 83% for similar councils. Per 100,000 residents that's 4.6 upheld, against 4.6 for similar councils. It had already put things right in 7% of upheld cases, against 16% for similar councils. Told to put things right, it did in 100% of 14 cases, 11 on time.

What the ombudsman decided, 2025-26
OutcomeComplaints and enquiries
Upheld14
Not upheld3
Closed after first enquiries38
Sent back to the council to sort out first20
Advice given5
Invalid or incomplete4
All decided84
What people complained about, 2025-26
ServiceComplaints and enquiries received
Education and children's services37
Adult social care25
Planning14
Bins, environment and public protection8
Corporate and other services7
Highways and transport6
Benefits and tax5
Housing5
Other4
Nearby councils
CouncilUpheld per 100,000 residents, 2025-26
Cheshire East7.8
Tameside7.1
Manchester5.8
Stockport4.6
Trafford3.7
High Peak0.0