Crap Towns / Tameside / Ombudsman complaints

How often does the ombudsman find against Tameside council?

In 2025-26 the ombudsman decided 69 complaints and enquiries about Tameside council, investigated 19 and upheld 17. That's an uphold rate of 89%, against 83% for similar councils. Per 100,000 residents that's 7.1 upheld, against 4.6 for similar councils. It had already put things right in 18% of upheld cases, against 16% for similar councils. Told to put things right, it did in 100% of 14 cases, 13 on time.

What the ombudsman decided, 2025-26
OutcomeComplaints and enquiries
Upheld17
Not upheld2
Closed after first enquiries34
Sent back to the council to sort out first12
Advice given0
Invalid or incomplete4
All decided69
What people complained about, 2025-26
ServiceComplaints and enquiries received
Education and children's services33
Adult social care13
Housing9
Bins, environment and public protection7
Benefits and tax4
Corporate and other services4
Highways and transport4
Planning4
Other0
Nearby councils
CouncilUpheld per 100,000 residents, 2025-26
Tameside7.1
Manchester5.8
Stockport4.6
Oldham2.4
High Peak0.0