How often does the ombudsman find against Manchester council?
In 2025-26 the ombudsman decided 241 complaints and enquiries about Manchester council, investigated 40 and upheld 34. That's an uphold rate of 85%, against 83% for similar councils. Per 100,000 residents that's 5.8 upheld, against 4.6 for similar councils. It had already put things right in 24% of upheld cases, against 16% for similar councils. Told to put things right, it did in 100% of 26 cases, 19 on time.