Crap Towns / Oldham / Ombudsman complaints

How often does the ombudsman find against Oldham council?

In 2025-26 the ombudsman decided 57 complaints and enquiries about Oldham council, investigated 6 and upheld 6. That's an uphold rate of 100%, against 83% for similar councils. Per 100,000 residents that's 2.4 upheld, against 4.6 for similar councils. It had already put things right in 33% of upheld cases, against 16% for similar councils. Told to put things right, it did in 100% of 2 cases, 1 on time.

What the ombudsman decided, 2025-26
OutcomeComplaints and enquiries
Upheld6
Not upheld0
Closed after first enquiries21
Sent back to the council to sort out first27
Advice given1
Invalid or incomplete2
All decided57
What people complained about, 2025-26
ServiceComplaints and enquiries received
Bins, environment and public protection15
Education and children's services14
Housing12
Adult social care11
Benefits and tax9
Corporate and other services9
Planning7
Highways and transport5
Other0
Nearby councils
CouncilUpheld per 100,000 residents, 2025-26
Tameside7.1
Manchester5.8
Stockport4.6
Oldham2.4
Rochdale2.1