Crap Towns / Huntingdonshire / Ombudsman complaints

How often does the ombudsman find against Huntingdonshire council?

In 2025-26 the ombudsman decided 13 complaints and enquiries about Huntingdonshire council, investigated 3 and upheld 1. That's an uphold rate of 33%, against 74% for similar councils. Per 100,000 residents that's 0.5 upheld, against 1.0 for similar councils. It had already put things right in 0% of upheld cases, against 15% for similar councils. Told to put things right, it did in 100% of 1 case, 0 on time. Cambridgeshire County Council, which runs social care, schools and the roads, had 49 upheld of 51 investigated (an uphold rate of 96%).

What the ombudsman decided, 2025-26
OutcomeComplaints and enquiries
Upheld1
Not upheld2
Closed after first enquiries8
Sent back to the council to sort out first2
Advice given0
Invalid or incomplete0
All decided13
What people complained about, 2025-26
ServiceComplaints and enquiries received
Planning5
Benefits and tax4
Bins, environment and public protection1
Housing1
Adult social care0
Corporate and other services0
Education and children's services0
Highways and transport0
Other0
Nearby councils
CouncilUpheld per 100,000 residents, 2025-26
North Northamptonshire6.7
Central Bedfordshire5.4
Peterborough3.6
Bedford2.6
Fenland1.0
South Kesteven0.7
South Cambridgeshire0.6
Huntingdonshire0.5