Crap Towns / Wealden / Ombudsman complaints

How often does the ombudsman find against Wealden council?

In 2025-26 the ombudsman decided 23 complaints and enquiries about Wealden council and investigated none. Per 100,000 residents that's 0.0 upheld, against 1.0 for similar councils. East Sussex County Council, which runs social care, schools and the roads, had 31 upheld of 35 investigated (an uphold rate of 89%).

What the ombudsman decided, 2025-26
OutcomeComplaints and enquiries
Upheld0
Not upheld0
Closed after first enquiries15
Sent back to the council to sort out first7
Advice given1
Invalid or incomplete0
All decided23
What people complained about, 2025-26
ServiceComplaints and enquiries received
Planning10
Housing6
Benefits and tax5
Bins, environment and public protection4
Corporate and other services2
Adult social care0
Education and children's services0
Highways and transport0
Other0
Nearby councils
CouncilUpheld per 100,000 residents, 2025-26
Rother5.2
Eastbourne4.8
Lewes2.9
Sevenoaks1.6
Tonbridge and Malling1.5
Mid Sussex0.6
Hastings0.0
Tunbridge Wells0.0
Wealden0.0