How often does the ombudsman find against Eastbourne council?
In 2025-26 the ombudsman decided 26 complaints and enquiries about Eastbourne council, investigated 5 and upheld 5. That's an uphold rate of 100%, against 74% for similar councils. Per 100,000 residents that's 4.8 upheld, against 1.0 for similar councils. It had already put things right in 0% of upheld cases, against 15% for similar councils. Told to put things right, it did in 100% of 6 cases, 6 on time. East Sussex County Council, which runs social care, schools and the roads, had 31 upheld of 35 investigated (an uphold rate of 89%).