Crap Towns / Hastings / Ombudsman complaints

How often does the ombudsman find against Hastings council?

In 2025-26 the ombudsman decided 10 complaints and enquiries about Hastings council and investigated none. Per 100,000 residents that's 0.0 upheld, against 1.0 for similar councils. East Sussex County Council, which runs social care, schools and the roads, had 31 upheld of 35 investigated (an uphold rate of 89%).

What the ombudsman decided, 2025-26
OutcomeComplaints and enquiries
Upheld0
Not upheld0
Closed after first enquiries7
Sent back to the council to sort out first3
Advice given0
Invalid or incomplete0
All decided10
What people complained about, 2025-26
ServiceComplaints and enquiries received
Bins, environment and public protection5
Planning4
Benefits and tax2
Highways and transport2
Housing2
Adult social care0
Corporate and other services0
Education and children's services0
Other0
Nearby councils
CouncilUpheld per 100,000 residents, 2025-26
Rother5.2
Eastbourne4.8
Ashford2.1
Folkestone and Hythe0.9
Hastings0.0
Wealden0.0