Crap Towns / Uttlesford / Ombudsman complaints

How often does the ombudsman find against Uttlesford council?

In 2025-26 the ombudsman decided 19 complaints and enquiries about Uttlesford council, investigated 2 and upheld 1. That's an uphold rate of 50%, against 74% for similar councils. Per 100,000 residents that's 1.1 upheld, against 1.0 for similar councils. It had already put things right in 0% of upheld cases, against 15% for similar councils. Essex County Council, which runs social care, schools and the roads, had 235 upheld of 247 investigated (an uphold rate of 95%).

What the ombudsman decided, 2025-26
OutcomeComplaints and enquiries
Upheld1
Not upheld1
Closed after first enquiries12
Sent back to the council to sort out first5
Advice given0
Invalid or incomplete0
All decided19
What people complained about, 2025-26
ServiceComplaints and enquiries received
Planning14
Corporate and other services5
Housing3
Bins, environment and public protection2
Benefits and tax1
Adult social care0
Education and children's services0
Highways and transport0
Other0
Nearby councils
CouncilUpheld per 100,000 residents, 2025-26
Cambridge1.3
Chelmsford1.1
Uttlesford1.1
Broxbourne1.0
Braintree0.6
East Hertfordshire0.6
South Cambridgeshire0.6
Harlow0.0
North Hertfordshire0.0
West Suffolk0.0