How often does the ombudsman find against Harlow council?
In 2025-26 the ombudsman decided 26 complaints and enquiries about Harlow council, investigated 1 and upheld 0. That's an uphold rate of 0%, against 74% for similar councils. Per 100,000 residents that's 0.0 upheld, against 1.0 for similar councils. Essex County Council, which runs social care, schools and the roads, had 235 upheld of 247 investigated (an uphold rate of 95%).