How often does the ombudsman find against Tower Hamlets council?
In 2025-26 the ombudsman decided 230 complaints and enquiries about Tower Hamlets council, investigated 34 and upheld 31. That's an uphold rate of 91%, against 88% for similar councils. Per 100,000 residents that's 9.3 upheld, against 10.2 for similar councils. It had already put things right in 6% of upheld cases, against 14% for similar councils. Told to put things right, it did in 100% of 35 cases, 24 on time.