How often does the ombudsman find against Waltham Forest council?
In 2025-26 the ombudsman decided 211 complaints and enquiries about Waltham Forest council, investigated 51 and upheld 45. That's an uphold rate of 88%, against 88% for similar councils. Per 100,000 residents that's 16.1 upheld, against 10.2 for similar councils. It had already put things right in 20% of upheld cases, against 14% for similar councils. Told to put things right, it did in 100% of 39 cases, 29 on time.