Crap Towns / Haringey / Ombudsman complaints

How often does the ombudsman find against Haringey council?

In 2025-26 the ombudsman decided 337 complaints and enquiries about Haringey council, investigated 57 and upheld 51. That's an uphold rate of 89%, against 88% for similar councils. Per 100,000 residents that's 19.3 upheld, against 10.2 for similar councils. It had already put things right in 10% of upheld cases, against 14% for similar councils. Told to put things right, it did in 100% of 48 cases, 34 on time.

What the ombudsman decided, 2025-26
OutcomeComplaints and enquiries
Upheld51
Not upheld6
Closed after first enquiries105
Sent back to the council to sort out first122
Advice given28
Invalid or incomplete25
All decided337
What people complained about, 2025-26
ServiceComplaints and enquiries received
Housing166
Education and children's services49
Adult social care36
Benefits and tax33
Highways and transport31
Bins, environment and public protection29
Corporate and other services24
Planning5
Other3
Nearby councils
CouncilUpheld per 100,000 residents, 2025-26
Haringey19.3
Waltham Forest16.1
Enfield12.5
Camden12.4
Islington12.1
Hackney11.6
Tower Hamlets9.3
Westminster8.6
Barnet8.1
Epping Forest3.6
City of London0.0