How often does the ombudsman find against Westminster council?
In 2025-26 the ombudsman decided 141 complaints and enquiries about Westminster council, investigated 19 and upheld 18. That's an uphold rate of 95%, against 88% for similar councils. Per 100,000 residents that's 8.6 upheld, against 10.2 for similar councils. It had already put things right in 33% of upheld cases, against 14% for similar councils. Told to put things right, it did in 100% of 13 cases, 10 on time.